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Contacting Teachers and Office Check in Protocol

Please feel free to call the school and leave a message for a teacher on their voice mail if you need to reach them. You may also email them through the DJUSD email system and all teachers will include their contact information in their syllabus.  In addition, with our new School Loop system you may click on a teacher's name and email them via School Loop. Please note that district expectations are for teachers to respond to email within the work week and within 24 to 48 hours. They may be teaching a class when you email and may not be able to respond until later in the day or the next day. If you have attempted to contact a teacher and they have not responded, please let me know and I will assist.

You may also wish to set up a face to face meeting with a teacher. Our teachers are happy to accommodate meetings if you give them prior notice. If you schedule a meeting, please report to the main office where you will sign in and obtain a guest badge. The teacher will meet you in the office, or we can have someone direct you to the classroom after we confirm that they are expecting you. If you are coming as a panel member for a DaVinci presentation, we also ask that you register in the front office and obtain a guest badge. Registering in the office at all times when you are coming to campus helps us keep our school safe. 

A. Cummings

Email Etiquette and Communication Guidelines

Even the most text and email savvy person can use a few helpful tips on email communications. Last year the District Office sent out something to all staff which I found very helpful. This is something we have adopted on site. I thought it might good to share with the entire community. A. Cummings

Who Needs To Read This?

  • First ask yourself: Should I write an email or have an in-person conversation? Email is not always the best way to communicate, especially sensitive topics or information.
  • Carefully select your recipients so that only the necessary people are involved
  • Don't use a distribution list if you are only targeting a small subset of the list
  • Consider how Cc-ing a person’s supervisor (or their supervisor’s supervisor) on the message might be interpreted by each party


  • The To, Cc and Bcc fields allow you to indicate how your message should be read by the people that receive it. When replying, check the To and Cc lines to see who is on the email and compose your response accordingly.
    • To: People required to take action
    • Cc: Kept informed of the content, but no actions required
    • Bcc: Receive the message without other recipients knowing or for larger mailings

Reply All

  • Use the Reply All feature only when your reply will be necessary to the original sender and all people in the original email's To: and Cc: field
  • Do not use Reply All when:
    • only the original sender needs to know your reply
    • your comments will be essential for the original sender and just a few other recipients—Use Reply in this case and add the select other recipients manually
    • you have been a Bcc: recipient in the original message
    • your message says "Thanks!", "Me too!", “That works!”, etc.  Instead use Reply to send individual emails expressing your gratitude.

Avoid Forwarding Email Messages

  • Get permission from original sender and anyone else in a message string before forwarding
  • Be aware that the original message may not be taken in correct context
  • Do not forward hoaxes (check it out on snopes.com), spam, chain letters, or solicitations

Warning: Your Email May Be Forwarded

  • Avoid content/language that could be taken out of context if/when forwarded
  • Consider how your message would sound if someone else  read it without knowing the background or your intentions

Email - Not a Forum for Complaining/Venting

  • Does my message suggest a solution to a problem or assume positive intent?
  • Does my message blame or target a person/group?
  • Am I writing an email while I am angry? (A cooling off period can provide perspective).

Be Careful with Humor/Sarcasm in Emails

  • Humor/sarcasm is often difficult to discern in email and should be avoided when possible
  • With email, what can be misunderstood will be misunderstood. Be doubly careful with everything you write.


Composing Reader-Friendly Emails

Keep Emails Short

  • If you have a lot to write:
    • Break your message into bullet points
    • Begin each point with a concise summary or the action you want taken
    • Make sure important information is not hidden in your message's body
    • Start a new message for each major action you request from the recipient
    • Be aware that large attachments may clog a recipient’s inbox

Compose a Good Subject Line

  • Give the message's bottom line
  • Include details that allows the recipient to identify what you are talking about quickly and unambiguously
  • If your message requires the recipient's action, say so; preferably with the first word

Punctuation Matters

  • Comma, colon, hyphen and semicolon all exist for a reason: they make it easier to understand the intended meaning of a sentence.
  • Check for spelling errors  and avoid word misuse that spell-check won't catch



Adapted from: http://do.parkrose.k12.or.us/Departments/Technology/Email-Etiquette.php

Parent Concerns--how are they addressed?

Our staff is here to help you! We want to  resolve concerns when they arise. At times you may have questions about the process and we will share this with you in the following section. Whenever they may be a question, concern or conflict, we try to address it at the lowest level first--student to student, student to teacher, parent to teacher etc. We  encourage direct communication as the first line of outreach--it's actually part of the guiding practice of our district in all communications.  When direct communication is not working, we then bring in other people or resources to assist. Most of the time, direct communication via email, meeting or phone call resolves an issue.  It's always good to keep perspective, gather information from all sources and keep an open mind. 

  • If you have a question for your child's teacher, please contact them directly. They can best answer questions regarding homework, grades, curriculum for that class. 


  • If you have a concern about a teacher/student interaction, we also ask that you contact the teacher directly first to address the issue. If the issue is not resolved then we ask that you contact the counselor or administrator to assist. 


  • If you have a concern about a student to student interaction, please contact the counselor or assistant principal and they will assist.


  • Other concerns can be brought to the attention of the office staff or administration.


  • Questions or concerns regarding scheduling, counselling, social interactions etc. can be brought to the attention of our Counselor, Michael Leahy. For counseling appointments, work permits, registration and withdrawals, you may see Nancy Cardinal, our counseling secretary at extension 102.


  • Questions about attendance, absences, lockers, and homework requests may be brought to the attention of Kathy Garcia, our Attendance Secretary at extension 101.


  • For questions regarding the library/books or textbooks, please contact the librarian, Amanda Sharpe at extension 157.


  • For questions regarding school policy or discipline you may contact the Assistant Principal  (Kenneth Durham) or the Principal (Alicia Cummings) and make appointments via Lori Neundorfer, the Site Secretary at extension 108.